The Federal Competition and Consumer Protection Commission (FCCPC) has commended the Nigerian judiciary for recent rulings that reinforce consumer rights and ensure accountability among service providers.
In a statement by Ondaje Ijagwu, director of Corporate Affairs, the Commission hailed the Lagos and Enugu High Courts for their landmark judgments against Multichoice Nigeria Limited and Peace Mass Transit Limited, respectively.
Tunji Bello, executive vice chairman and chief executive officer of the FCCPC, described the rulings as a major boost to consumer confidence and a testament to the effectiveness of the Federal Competition and Consumer Protection Act (FCCPA), 2018.
He said the decisions demonstrate that consumers can lawfully seek redress and obtain justice against unfair business practices.
Bello applauded the judiciary for ensuring fair outcomes that strengthen trust in Nigeria’s marketplace, adding that the rulings highlight the judiciary’s growing role in advancing consumer protection.
He also commended the affected consumers for using legal channels rather than resorting to self-help, noting that the FCCPA provides multiple avenues for lodging complaints and securing redress.
Between March and August 2025, the Commission facilitated recoveries exceeding ₦10 billion for consumers across 30 sectors, a milestone Bello said reflects growing enforcement efficiency.
He added that consistent judicial support complements regulatory efforts and sends a clear message that violations of consumer rights will attract consequences.
The commission added that in one of the cases, the Lagos High Court, presided over by Justice R. O. Olukolu, awarded ₦5 million in damages to a DStv subscriber, Ben Onuora, over wrongful disconnection despite verified payment.
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